Business Debt Collections

No matter where you, or your debtor, are located in the world, we can support your collection of outstanding invoices in any country, time zone, currency and language.

As an Atradius customer, you’re automatically able to access and benefit from our debt collections service, Atradius Collections. This is a feature of all our Credit Insurance policies and will not incur any additional cost for you.

We also offer a standalone Atradius Collections service to organisations and business that are not Atradius Credit Insurance customers.

Atradius Kreditversicherung - Produkte für Ihr Forderungsmanagement

Atradius Collections supported us in a few cases when the relation with some customers became problematic.

Credit Manager
Global 500 Electronics Company

As debt collections specialists, we’ve heard most of the excuses businesses make when they fail to pay a bill. We know how to respond to this and how to exert the right level of pressure to maximise revenue collection.

However, we also know that a proactive and sensitive approach can often yield the best results. For example, a payment plan for a customer experiencing cashflow problems may result in complete settlement of the debt and the retention of a strong working relationship with you. To that end, we work closely with you to seek the quickest and most appropriate solution for you.

Benefits of our debt collections service

With the benefit of our worldwide IT infrastructure, we operate the most integrated Collections network in the industry. Our fully automated approach allows us to act promptly upon receipt of a notification of non-payment, regardless of time zones.

Pondering figures | Atradius

In addition to speed of service, we’re able to support you wherever you trade in the world, with our teams of locally based multilingual Collections specialists.

Policy holders may benefit from our Collections services at no extra cost as an integral part of their policy. As a policy holder you may manage this through Atradius Atrium.

Non-policy holders may also access our collections expertise on a case by case basis. As an Atradius Collections-only client, you may track your case through our dedicated system, Collect@Net.

Online debt collection


Agora platform 3steps (English)

The first ever online e-commerce debt recovery platform is now available to you.

Easily collect your debts online. With our online platform, you simply upload your unpaid invoices, monitor our collection process and receive your money as soon as the debt is recovered.

What are the benefits?

  •     Get an instant, obligation-free quote
  •     Submit multiple collection cases 
  •     Stay updated on the collection progress 24/7

More about Atradius Debt Collections

Our dedicated Atradius Collections website provides additional information about the work of our Debt Collections team. It includes access to customer testimonials and regular publications with tips and examples of ways to manage and reduce unpaid invoices.


The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.