Business Debt Collections

No matter where you, or your debtor, are located in the world, we can support your collection of outstanding invoices in any country, time zone, currency and language.

As an Atradius customer, you’re automatically able to access and benefit from our debt collections service, Atradius Collections. This is a feature of all our Credit Insurance policies and will not incur any additional cost for you.

We also offer a standalone Atradius Collections service to organisations and business that are not Atradius Credit Insurance customers.

Atradius Kreditversicherung - Produkte für Ihr Forderungsmanagement

Atradius Collections supported us in a few cases when the relation with some customers became problematic.

Credit Manager
Global 500 Electronics Company

As debt collections specialists, we’ve heard most of the excuses businesses make when they fail to pay a bill. We know how to respond to this and how to exert the right level of pressure to maximise revenue collection.

However, we also know that a proactive and sensitive approach can often yield the best results. For example, a payment plan for a customer experiencing cashflow problems may result in complete settlement of the debt and the retention of a strong working relationship with you. To that end, we work closely with you to seek the quickest and most appropriate solution for you.

Benefits of our debt collections service

With the benefit of our worldwide IT infrastructure, we operate the most integrated Collections network in the industry. Our fully automated approach allows us to act promptly upon receipt of a notification of non-payment, regardless of time zones.

Pondering figures | Atradius

In addition to speed of service, we’re able to support you wherever you trade in the world, with our teams of locally based multilingual Collections specialists.

Policy holders may benefit from our Collections services at no extra cost as an integral part of their policy. As a policy holder you may manage this through Atradius Atrium.

Non-policy holders may also access our collections expertise on a case by case basis. As an Atradius Collections-only client, you may track your case through our dedicated system, Collect@Net.

Online debt collection

 

Agora platform 3steps (English)

The first ever online e-commerce debt recovery platform is now available to you.

Easily collect your debts online. With our online platform, you simply upload your unpaid invoices, monitor our collection process and receive your money as soon as the debt is recovered.

What are the benefits?

  •     Get an instant, obligation-free quote
  •     Submit multiple collection cases 
  •     Stay updated on the collection progress 24/7


More about Atradius Debt Collections

Our dedicated Atradius Collections website provides additional information about the work of our Debt Collections team. It includes access to customer testimonials and regular publications with tips and examples of ways to manage and reduce unpaid invoices.

Disclaimer

Each publication available on or from our websites, such as, but not limited to webpages, reports, articles, publications, tips and helpful content, trading briefs, infographics, videos (each a “Publication”) is provided for information purposes only and is not intended as a recommendation or advice as to particular transactions, investments or strategies in any way to any reader. Readers must make their own independent decisions, commercial or otherwise, regarding the information provided. While we have made every attempt to ensure that the information contained in any Publication has been obtained from reliable sources, Atradius is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in any Publication is provided ’as is’, with no guarantee of completeness, accuracy, timeliness or of the results obtained from its use, and without warranty of any kind, express or implied. In no event will Atradius, its related partnerships or corporations, or the partners, agents or employees thereof, be liable to you or anyone else for any decision made or action taken in reliance on the information in any Publication, or for any loss of opportunity, loss of profit, loss of production, loss of business or indirect losses, special or similar damages of any kind, even if advised of the possibility of such losses or damages.